When the lockdown began on March 23, Citizens Advice Stroud and Cotswold Districts quickly mobilised staff and volunteers away from face-to-face interviews to give one-to-one advice over the phone and via email. By mid-May this charity had helped over 800 people. Help can be given with applying for universal credit, navigating the government’s job support schemes, how to manage paying bills, relationship breakdown, as well as many other issues.
Martin, a volunteer adviser said: “This service is vital now more than ever. There’s so much anxiety around this virus and what it means for people’s health, wellbeing, jobs and finances. As a volunteer, it feels good to be able to help and it’s a privilege to work with such an experienced team of advisers.”
Sarah Telford, Chief Executive said: “I am so proud of our volunteers and staff who have quickly rallied round to ensure no-one needs to face the financial challenges of Covid-19 alone. So if you’re in need don’t hesitate to pick up the phone or drop us a message, our advisers are ready and waiting to help.”
The Helpline numbers are:-
0808 800 0510 or 0808 800 0511 Mon to Fri 10am to 4pm,
Calls are free from landlines and most mobiles. For email enquiries, please visit our website: