Patient Participation Group (PPG).
We continue to work with the surgery to improve the service. If you have any feedback or suggestions for improvement, please email email@example.com in confidence, or call Ali on 741988, or Jane on 740964.
You can also contact the Practice Manager, Claire Farragher direct via www.framptonsurgery.co.uk – select ‘Administration Office’ and then ‘Feedback and Complaints’.
Appointments – we continue to offer a mixture of routine face to face and telephone appointments which are bookable in advance, and same day telephone appointments for anyone who finds themselves unwell on the day.
If you don’t like speaking on the phone, we can speak to someone else with your permission who is involved in your care.
A pharmacy can help with minor ailments in otherwise healthy adults, including hayfever, which can be an issue at this time of year for many people. Please use a pharmacy for minor ailments before coming to us.
Physio, podiatry, healthy lifestyles services – Not all services require our input for referral:-
Physio – a patient can self-refer online at https://www.ghc.nhs.uk/our-teams-and-services/adult-physiotherapy. You don’t need to tell us you have done so as we will receive the information electronically once you are seen.
Podiatry – a patient can self-refer online – https://www.ghc.nhs.uk/our-teams-and-services/podiatry/ or ring 0300 421 8800. Again, you do not need to tell us as we will be notified.
Healthy Lifestyles Gloucestershire – support with weight management and a more active lifestyle. They also provide support for those wanting to stop smoking or moderate their drinking. You can self-refer at www.hlsglos.org/referral
There is further signposting for carers and those seeking support with their mental health on our website – www.framptonsurgery.co.uk/digitalpractice/wellbeing-centre
Flu vaccinations – Unlike the previous two years, healthy 50-64 year olds are not eligible for a flu vaccination on the NHS for the upcoming season. We will contact eligible patients when the vaccines are available – usually in October.
Covid Autumn Boosters – We are awaiting further information o from the government. We will be in touch with you once we know more.
Minor Injuries Unit (MIU) at Stroud – The Minor Injuries Unit at Stroud is currently undergoing refurbishment but remains open. Patients do need to book an appointment at the moment, Phone 0300 421 7777.